Support

How can we help?

Write to us at support@inklan.com. A person reads every message, and we answer within a day. Tell us what you were doing and, if it helps, which phone you use.

What people usually write about

• Account

  Signing in, email changes, two-factor authentication, deleting your account.

• Plans and trips

  Creating, editing or cancelling, join requests, hosts and guests.

• Tickets and payments

  Paid plans, tickets, refunds and Premium subscriptions.

• Communities

  Creating a community, members, rules and moderation.

• Something broke

  Crashes, notifications that never arrive, things that will not load.

• Safety

  Reporting a person or a plan, blocking, and what happens next.

Legal notices go to legal@inklan.com, and privacy requests to privacy@inklan.com.